Revenue Infrastructure · MedSpa Specialists · HIPAA-Compliant · The Carolinas

KlinicalPulse

You don't have a lead generation problem.You have a lead conversion gap.

We build the infrastructure that contacts every Meta lead within 60 seconds and texts every missed caller automatically — while your team stays completely out of the loop until a patient is ready to book.We are NOT a marketing agency. We do not run your ads. We convert leads into secured patients.

The Problem

Zenoti, Mindbody, Boulevard — they're excellent at managing what happens after a patient books. They were never built for the 60-second window that determines whether a Meta lead ever becomes a patient at all. That gap is costing your practice more than your monthly ad spend.

Harvard Business Review, 2.24M lead study*

67%2h 5m
After-hours calls that disappearHealthcare's average lead response time
A prospective patient calls at 7:15 PM after seeing your Botox ad. Your clinic closes at 6. There's no automated response. She calls the next result on Google. You paid $80 for that click. You'll never know she called.The slowest average of any industry. At two hours, 99% of your qualification potential is gone. The competitor with an automated system replied in 47 seconds. You're competing against infrastructure, not just other clinics.
$080%
Automatic follow-up from your Meta Lead AdsVoicemail callers who never call back
When someone submits your Instagram lead form, Meta stores the data in Leads Center. Your front desk has no idea it exists until someone manually logs in — often days later. By then, the prospect has booked somewhere else.The operational assumption that missed calls self-resolve is the most expensive belief in aesthetic medicine. 8 in 10 callers who reach voicemail don't try again. They've already moved on. The lead is gone — not paused.

Let's cut to it.

You should only work with us if your MedSpa is actively running Meta ads and handling inbound calls — and you can't confidently answer this: "What happened to the last 20 people who submitted a lead form or missed a call?"

A HIPAA-Compliant Revenue Recovery Engine.

One integrated system. Six automated components. Zero new logins for your team. It runs silently — catching leads, texting prospects, alerting your front desk, and reporting revenue recovered — while you're in treatment rooms doing what you trained to do.We don't hand you a strategy deck and wish you luck. We configure the infrastructure, register your compliance credentials, and stay on retainer to keep it running. You get the outcome. We maintain the machine.

HIPAA & A2P HIPAA-Compliant

We execute full A2P 10DLC carrier registration and maintain a signed HIPAA Business Associate Agreement (BAA). We build the asset; we manage the liability.

The sequence that executes while you're with patients.

Average lead response time: Before: 2h 5m → After: < 60 sec 01 — Lead submits form → SMS fires in 60 sec
02 — Lead replies YES → nurture sequence pauses
03 — Front desk receives alert SMS
04 — Front desk calls & books in EMR
05 — Friday Revenue Report lands in your inbox
06 — You review what was recovered.
We keep the system running.

The Compliance MoatWhere most automation shops create liability instead of value.

What happens when an automation agency skips the compliance work?Most "automation agencies" build your GHL workflows and hand you a login. They don't mention that texting unbooked medical leads without a HIPAA Business Associate Agreement is a federal violation. They don't mention that an unregistered A2P campaign gets carrier-blocked — your number blacklisted, no SMS delivered, 3–6 weeks to restore.You find out when the texts stop working, or worse, when an OCR inquiry letter arrives.

The Infrastructure Build

$2,500One-time setup

Complete revenue recovery system, built, tested, and compliance-certified. Delivered in 21 days from signed agreement and cleared payment.

  • Meta Lead Ads webhook → 60-second SMS trigger

  • Ghost Protocol missed-call text automation

  • Zero-Login front desk alert routing

  • 72-hour nurture sequence (SMS + email + voicemail drop)

  • A2P 10DLC brand and campaign registration with TCR

  • HIPAA Business Associate Agreement execution

  • Friday Revenue Recovery Report automation

  • Custom SMS copy — your clinic's voice, not a template

HIPAA Infrastructure Retainer

$750 Per month6-month agreement

Covers HIPAA-certified hosting, A2P 10DLC carrier maintenance, Twilio SMS costs, and your Friday Revenue Recovery Report.

  • Introductory rate for months 1–6. Standard rate $997/mo from month 7.

  • HIPAA-certified hosting for all prospect communication data

  • A2P carrier compliance monitoring

  • Twilio LC Phone SMS infrastructure costs included

  • Friday Revenue Recovery Report — every week, automated

  • Quarterly workflow optimization and sequence refinement

  • Meta webhook health monitoring

  • Compliance documentation on request for your EMR records

  • Cancel anytime with 30 day notice.

Recover 1 dropped patient ($2,500 LTV) and your infrastructure pays for itself 2.5× in month one.

Meta CAPI attribution add-on available for clinics spending $2,000+/month in Meta ads. Inquire during discovery call.

Beta Sprint — First 5 Clinics Only.

We're accepting 5 MedSpa practices in the Carolinas for our Beta Sprint at a reduced setup fee of $1,500 (reg. $2,500). Full infrastructure build, full HIPAA certification, no conditions. We limit beta clients to ensure dedicated attention.

Beta pricing ends when the first 5 clinics are enrolled.

The OperatorBuilt by an operator, not an agency.

JaTory Reid - Founder & Lead

KlinicalPulse was founded by JaTory Reid — a commercial operator with enterprise P&L experience and an MBA — to bring institutional-grade revenue infrastructure to founder-led medical practices. We built this firm to provide the invisible, automated infrastructure you need to capture your true revenue potential—allowing your medical team to focus entirely on patient care while our systems secure the pipeline. - "Instant connection. Zero operational complexity. More time for patient care."

@jatory-reid

Telecom Infrastructure

We don't use cheap pixel workarounds. Our engine is built on Twilio's API backbone—the same communication infrastructure trusted by Uber and Airbnb—ensuring 99.9% uptime.

Serving the Carolinas

Single-location MedSpas generating $1.5M–$5M annually. We work with a limited number of practices to ensure dedicated infrastructure attention for every client.Serving single-location MedSpas across Charlotte, Raleigh, Charleston, and the Carolinas

Find out exactly how many leads you lost last week.

We run a free 15-minute async Loom audit of your current lead capture setup — your Meta ads, your call handling, your booking flow. You'll see exactly where revenue is leaking before we ever ask for a dollar.No scheduling required. In your inbox within 48 hours.

No. KlinicalPulse runs alongside your existing systems — Mindbody, Boulevard, Jane App, or any EMR you currently use. We do not replace anything. We fill the gap your current stack leaves open between when a lead arrives and when your front desk knows about it. Your team's only new behavior is answering one SMS alert when a patient is ready to book.
When a Meta lead form is submitted your system sends a HIPAA-safe SMS to the prospect within 60 seconds — automatically, with no human involvement. When a call is missed at any hour your system texts the caller back within 30 seconds. If the prospect replies with intent to book, your front desk receives a single alert SMS with the patient's name and number. That is the complete loop — from lead to booked appointment with zero manual work required.
Every system we build includes a signed HIPAA Business Associate Agreement (BAA) between KlinicalPulse and your practice, making us a covered Business Associate under federal law. All prospect communication data is hosted on HIPAA-certified infrastructure. Our automated SMS messages are written to be compliant — they never reference health conditions, diagnoses, or treatment history in the first contact. A2P 10DLC carrier registration is completed for every client.
The average MedSpa with active Meta ads loses 8 to 12 leads per month to slow or nonexistent follow-up. At an average patient value of $2,500 that is $20,000 to $30,000 in recoverable monthly revenue. Our infrastructure costs $997 per month to maintain. Recovering a single dropped patient in month one pays for the retainer 2.5 times over. We run a free 15-minute audit that shows you your specific numbers before you spend a dollar.
21 days from signed agreement and cleared payment. Week 1 covers infrastructure build and compliance registration. Week 2 covers testing, calibration, and front desk SMS configuration. Week 3 covers final QA and go-live verification. You receive a Friday Revenue Recovery Report every week from go-live forward showing exactly what the system recovered.
Three things. Access to your Facebook Business page so we can connect your Meta Lead Ads. Your front desk receptionist's mobile number so the handoff alert routes to the right person. And 45 minutes for a Technical Onboarding call in week one. After that your team's involvement ends — the system runs without you.
The setup fee of $2,500 is a one-time investment covering the full infrastructure build. The retainer begins at $750 per month for months 1 through 6 and steps to the standard rate of $997 per month from month 7. The agreement runs for 12 months. You may cancel with 30 days written notice after month 3.
Most automation tools hand you a login and a workflow template. They do not mention that texting unbooked medical leads without a HIPAA Business Associate Agreement is a federal violation. They do not mention that an unregistered A2P SMS campaign gets carrier-blocked within weeks — your number blacklisted, no messages delivered. KlinicalPulse handles the compliance layer that most agencies skip entirely. We also stay on retainer to maintain the system — we are not a setup-and-disappear agency.
We are currently focused on single-location MedSpas in North and South Carolina — Charlotte, Raleigh, Charleston, Asheville, and surrounding markets. This geographic focus allows us to provide dedicated infrastructure attention for every client. We plan to expand regionally in 2026. If your practice is outside the Carolinas contact us — we maintain a waitlist for expansion markets.
Every Friday at 5PM a Revenue Recovery Report lands in your inbox showing leads engaged, missed calls recovered, front desk alerts delivered, and pipeline movement for the week. The report runs automatically — no login required. After 30 days you will have four weeks of data showing exactly what the system recovered and what it cost. We also provide quarterly workflow reviews to ensure performance does not degrade over time.
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